Did you know that there is a toll free helpline where customer service is available 24/7?
Within 2 business days they will follow up with you to evaluate your issue and develop a plan of action. Please be sure to share your email address and/or phone number with them when you place your request.
They promise to follow up with you, within 2 weeks of your initial call. A CAP CARES representative will contact you to ensure your escalated concern is being addressed to your satisfaction.
Please continue to place emergency calls, work orders and request through the normal channels, such as the site management office. If you feel as though you need to escalate your concerns, please register your concern or call
CAP CARES 1-855-227-6478
CAP CARES 1-855-227-6478
CAP CARES, part of the CAPREIT Customer Satisfaction Program, is an on going effort to improve our buildings and the satisfaction of us the tenants/residents.Click the link to get more information:
Thank you,
